More qualified calls for healthcare and medical supply businesses.
Patients and caregivers call with coverage questions before they call to order or book. We build campaigns that attract eligible callers, train agents to handle eligibility and intake, and keep sensitive information inside the systems it belongs in.
Who we work with
- Clinics
- DME
- Mobility
- Hearing
What holds healthcare and medical supply businesses back
Calls that can't convert
Many callers aren't eligible under their plan, and each of them costs the same as a qualified call.
Slow intake
Collecting insurance details, prescriptions and documents over several calls drags out every order and appointment.
Strict advertising rules
Healthcare ads face tighter policy review, and one disapproved claim can pause a whole account.
What we do for healthcare and medical supply businesses
Google Ads call generation
Campaigns that filter for eligibility before the call, with policy-safe copy and landing pages.
BPO and call center
Intake agents trained on your eligibility checklist, following HIPAA-aware handling procedures.
AI automation
Document collection, reminders and status updates by SMS or chat, with a person on every exception.
Google Ads suspension and policy compliance
Certification readiness for online pharmacy, telemedicine and US health insurance ads, once you hold the accreditation Google requires.
What counts as a qualified call
Qualifies when the caller...
- Meets your coverage or eligibility criteria
- Needs a product or service you provide
- Is in a state you serve
What drives your cost per call
- What a customer is worth to you
- How competitive your area is on Google
- How strict the rubric is
- Hours covered and daily caps
Agreed in writing before launch. Read our full qualified-call standard
Numbers we manage to
Eligible call rate
Callers who meet coverage and product criteria, as a share of all calls.
Cost per qualified call
Spend divided by eligible callers who want what you provide.
Intake completion
Orders or appointments with every required document collected.
Time to first contact
How fast a new inquiry gets a reply from a person or an AI agent.
Healthcare and medical supplies questions.
Agents work inside your systems under role-based access and signed NDAs, and we keep recordings and notes to what the process needs. Tell us your requirements and we'll confirm in writing how we meet them.
Yes, within Google's healthcare and medicines policies. Some products need certification or are restricted, and we'll tell you before launch what can be advertised. If an ad or the account is disapproved, our policy compliance team handles the fix and the appeal prep.
- Consent-based outbound to consumers
- A recording notice where state law requires it
- Do-not-call scrubbing before every campaign
Talk to someone who has run healthcare campaigns.
Bring your current cost per call. We'll show you what we'd change first.
No pitch decks. Or call (281) 410-8397, Monday to Friday, 9am to 6pm ET.